Missio Benefits has partnered with PlanSource, a leading national provider of benefits administration technology and TPA services, to provide all participating organizations with a comprehensive benefits administration platform. This technology and accompanying resources are provided at no additional cost to those that join the Missio Benefits program.


Maintain Control

Benefits are a significant spend. PlanSource can help you manage it through eligibility, cost calculations and carrier billing and reconciliation, regardless of whether a defined benefit or defined contribution approach is selected.

Stay Compliant

With government oversight and regulations increasing, PlanSource has the requirements built into its features and workflow to ensure that processes and procedures are kept compliant from the start.


Be Engaging

By giving employees technology tools like PlanSource that save them time, respect their circumstances and help them make the right decisions, team members will be happier, more productive and more engaged.



ACA Measurement and Reporting

PlanSource automates the measurement of employee hours and the creation and distribution of 1094-C and 1095-C forms.

Eligibility Management

Configure your employee groups and benefits, including business rules for waiting periods, coverage options, age restrictions and EOI.


Manage the end-to-end experience from qualification and enrollment to administration and termination.

Cost Calculations

Calculate employee and employer contributions to premiums, and automatically transmit deductions to your payroll system.

Employee Communications

Provide custom communications to specific employees or employee groups during open enrollment or throughout the year.

Bill Creation and Reconciliation

Generate consolidated self-bills and reconcile carrier-provided bills based upon carrier-specific rules for billing and mid-month changes.

Let’s face it—navigating the healthcare system is complex, with multiple parties involved, so it’s no surprise that employees need help. That’s why PlanSource provides an employee contact center to not only educate and help employees get enrolled in the right plans, but also advocate for employees throughout the year, helping them with claims issues and questions about their coverage.

Employee Contact Center​

Guide Employees

Your employees will be guided to the insurance plans that meet their individual need.

Provide Great Service

Employees will have access to an entire team of benefits experts to answer their questions.

Simplify the Complex

Our reps take complex benefits concepts and explain them in easily understood language.

Billing Reconciliation and Payment

The Billing Reconciliation and Payment Service from PlanSource takes the worry out of billing and reconciliation for HR teams. From gathering monthly carrier bills and calculating self-reported totals, to handling payments to insurance carriers and resolving issues, PlanSource manages the process from end-to-end. By ensuring that eligibility and billing match to the enrollment data reported in the PlanSource Benefits Administration system, HR professionals get a valuable benefit—more time to focus on higher value activities.

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COBRA Administration

PlanSource can handle the full cycle of COBRA administrative responsibilities for you. This starts with generating and communicating initial and qualifying events notices so you don’t have to worry about staying compliant or being subject to penalties. We will audit participants for accuracy using employee data from the PlanSource Benefits Administration System, and assume full premium collection, monthly remittance, eligibility management for COBRA participants and issue resolution with the carriers on your behalf.

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HSA/FSA/HRA Administration

Benefit accounts—also known as Consumer-Directed Healthcare (CDH) accounts—allow pre-tax money to be set aside for eligible expenses that might not be fully covered under traditional health plans. PlanSource offers fully managed tax-advantaged benefit accounts, including Health Saving Accounts (HSAs), Flexible Spending Account (FSAs) and Health Reimbursement Accounts (HRAs) that add value to your benefits program and reduce your payroll tax obligations.

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